Accountable Client Owner (ACO) Support Budapest

Accountable Client Owner (ACO) Support
Budapest
Budapest, HU

Our Global Hausbank has been driven by our people – in around 60 countries and across more than 150 nationalities. If you want to be part of a community where you can grow, both professionally and personally – then join our team.   Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.

We’re looking for a Client Implementation Analyst to be responsible for highly complex client account openings and product set up requests (including new, changing or expanding requirements).

• Permanent interaction with various stakeholders (clients, ACOs, client services, compliance, operations, ACO Support teams in other countries etc. ) to gather relevant information to help with workload and respond to clients enquiries;
• Work closely with ACOs to support with various tasks such as:
• Collecting documents from clients (after KYC Outreach);

• Pre-check documents before being sent to KYC Team for processing;
• MIS for various pending KYC reviews, New Client Adoptions, etc. ;
• Subject Matter Expert for KYC matters within ACO team;
• Account Activity Reviews (AARs) process incl. coordinating supporting material to perform AARs;
• Act as local point of contact for KYC systems in use by ACOs and escalate to relevant teams’ issues;
• Ensure strong adherence to applicable internal policies and external legal/regulatory frameworks;
• Feedback actions related to KYC and portfolio reviews including monitoring of pipeline and cases at risk of being overdue/offboarded;
• Support on KYC-related portfolio monitoring activities (incl. ensuring correct ACO allocations, support with Red-to-Green processes, review of Offboarding lists, following up on actions pending with Business etc. ).

• Minimum college degree, preferably in Legal, Finance or Banking;
• Minimum 2 years of experience within an international working environment;
• Preferably, knowledge of KYC, Sanctions and screening procedures, including the KYC documentation requirements and sources of information to retrieve KYC information;
• Advanced English knowledge (spoken and written), advanced or native Hungarian;
• Energetic, proactive, hard-working, able to work under time pressure, open minded personality;
• Team spirit, sense of accountability and integrity.

• Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Benefit from initiatives such as mental health provider covering from individual therapy to mindfulness collective sessions;
• Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a comprehensive health insurance pack and an on-site gym;
• Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open-up new perspectives and strengthen our self-confidence and well-being. Our working model is a hybrid one, usually covering 3 days from the office and 2 from home;
• Financially secure: We support you to meet personal financial goals during your active career and for the future. Benefit from life and accident insurance, Széchenyi pihenőkártya and public transport reimbursement.