AI Application Support Specialist Budapest

AI Application Support Specialist
Budapest

Our client is a fintech company that offers business intelligence frameworks for optimization processes. Join them as an AI Application Support Specialist and apply now!

Main responsibilities:

Provide L2 support for a cloud-based AI application

Offer customer support and technical assistance in both cloud and on-premise environments

Analyze and resolve issues, escalating to the R&D department when necessary

Collaborate with development and DevOps teams to address technical challenges

Create and deliver status reports on emerging issues

Required skills:

3+ years of experience in a production support role, particularly with SaaS or cloud-based applications

Good knowledge of Java and scripting languages (e. g. , Python, Bash) for identifying and debugging code-level issues

Proven advanced knowledge of Oracle Database and SQL/PLSQL

Proven basic skills in Linux operating system administration (Red Hat Enterprise Linux knowledge is a plus)

Proficiency in English language (C1)

Proficiency in German language (C1)

What our partner can offer to you:

Hybrid working model, 2 days of home office

Office located in Budapest

Global collaborations and participation in IT operations