Application operation expert (Consumer&Card related applications)
Are you interested inoperation of MOL's business applications, in the quality and in accordance with the terms of the IT Services Catalog for field of Consumer & Card?
Are you eager to participate in challenging projects?
Would you like to work in a professional advanced team and build your career within MOL ITD GBS?
Then your place is here with us as anApplication Support Expert (Consumer&Card related applications with on call duties) within MOL! Do not hesitate! Join US Today!
Responsibilities:
Manages / operatesthe IT applications in his/her professional field andprovidesprofessional support to users, handlesincidents, problems and change requests, andprovidestheir resolutions, as well asmakes suggestionsfor the improvement of related processes.
Hasa basicknowledgeof the business processes served by the applications under his/her operational responsibility, operatesthe IT services accordingly, andmakesproposalsfor their further improvement
Providesthe up-to-date state of the application inventory and CMDB on his/her professional field andmakes proposalsto improve the relevant systems.
Participatesin the implementation of IT changes (SIR) and developments resulting from the modification of the business needs, ensuresthe IT operability of the to be modified / new IT solutions, participatesin the handover and productive implementation of modified / developed solutions and systems.
He isresponsiblefor the professional, accurate and timely implementation of the project tasks assigned to him in these projects.
Makes proposalsfor the elimination of IT problems that have arisen and the issues to be solved.
Responsiblefor the optimal use of IT operational (asset, human, financial) resources in his/her field. Contributesto the standardization of operational processes, application lifecycle tracking and consolidation, and control of the related activities in his area of expertise.
Initiates, promotesandsupportsthe professional and cost-effective removal of obsolete IT systems.
In case of IT emergenciesensuresthe primary role of Business Continuity in his/her field and the professional control of the preparation for them, and the up-to-date state of Disaster Recovery Plans and security procedures.
He/shecoordinatesthe work of his/her professional field during the emergency situations.
Responsible for the lifecycle management (registration, installation, change, revocation) of operating software licenses in his/her area of operation, and for the software usage according to the license agreement.
Requirements:
College or University degree (economic or information technology degree)
At least 2-3+ years’ experience in application support and/or system administration
ITIL basic knowledge and/or IT operational experience
Communication level of English
Independent work attitude
Good problem solving, creativity
Advantage:
If you have specific knowledge in any specific area of applications that are used in corporate environment is an advantage (i. e. Azure, DocumentumManagementSystem, Ticketing Systems)
Knowledge of database administration (MS SQL, Oracle SQL)
Unix, Linux and/or Windows server system administration knowledge
Working experience in multinational environment
Knowledge of Script languages
Why it is worth joining us:
Acquisition of new technologies
Challenging multinational projects you can be involved (roll-out, implementation, upgrade)
Youthful, dynamic and professionally prepared team
Home Office, and the possibility of flexible working hours, depending on the tasks
Multinational environment
Horizontal and vertical career advancement opportunities in Local and Group level
Professional training and further education
MOL competitive benefits (competitive fringe benefits, 13th and 14th salary)
Free health programs
Family and other events you can be part of
If you wish to form the future with us, please submit your applications via our career site
www.mol. hu/karrieror if you have any question contact Andrea Juhász on+36 20931-1239orandreajuhasz@mol. hu or connect with me on Li:Andrea Juhasz - Senior Recruitment Specialist - MOL Group | LinkedIn
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