Assistant Group and Events Sales Manager
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As Assistant Group, Conference, and Events Sales Manager, you will support the Groups, Conference, and Events Sales Manager and the on-property Reservations Team in converting customer inquiries into confirmed sales. You will engage with clients and guests to understand their needs, build strong relationships, and drive repeat business.
Key Responsibilities:
- Maximise revenue opportunities across Group, Conference, and Events sales
- Analyse business performance, identify gaps, and implement proactive strategies to meet targets
- Contribute to the hotel’s overall sales strategy and ensure departmental alignment with business goals
- Monitor market trends and competitor activity to maintain a competitive edge
- Foster a culture of excellence in customer service, relationship-building, and sales techniques within the team
- Lead, mentor, and develop the Group, Conference, and Events Sales Team, ensuring career growth and succession planning
- Organise and oversee hotel promotional activities to enhance brand visibility and engagement
What We Are Looking For:
To succeed in this role, you should demonstrate:
- Previous experience in a supervisory role within Reservations and/or Conference and Events Sales in the hotel or leisure industry
- Strong analytical skills to assess key business indicators and market trends
- Exceptional sales skills with the ability to coach and mentor a team in effective selling techniques
- Excellent organisational and planning abilities
- Accountability, resilience, and the ability to work under pressure
- Flexibility to adapt to dynamic business needs and varying work situations
- Professional and people-oriented management
- Comfortable, pleasant, modern working environment
- Long-term, secure job prospects and career development opportunities
- Outstanding benefits package (full notification)
- Free meals during shifts
- 13th monthly salary
- Employee benefits (Marriott hotels, AYCM membership)
- Training, courses
- Birthday off, gift
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