Cash Collector Budapest

Cash Collector
Budapest
Budapest, HU

Cash CollectorAs Cash Collector you are part of the story to shape our Solution Center Europe (SCE) building from scratch, empowered to dive into new structures and aspired to take us to the next level. Your responsibilities Support the transition of Order to Cash processes from European entities to Hungary and actively shape a new SSC in BudapestImplement personalized follow-up strategies for clients in the AR portfolio including regular client follow up and root cause analyses of non-payment and register in ELOFICASH. Negotiate and monitor agreed payment schedules Dunning process and payment reminder follow upIdentify and mitigate the risk on non-payment Dispute management, including correction, cancellation, CN issuanceEnsure that all steps of the recovery procedure has been carried out before the legal procedure Validate customer accounts in the customer database Proactive collaboration with treasury and collection departments Creating and updating DTP-s and process documentation Participate in projects assigned to the role (incl. Process optimization support). Follow rules and regulations and ensure KPIs are met. Provide qualitative customer service. Be adherent to agreed service levels, policies and proceduresEngage in collaboration with the business and stakeholders to develop a professional relationship  Your profile At least 3 years of experience in Cash Collector role or Customer Service position. Accounting experience in other processes beneficialProven track record in process optimizationHigh proficiency in the end-to-end O2C processProfessional accountancy qualificationUniversity degree or equivalent experience, preferable in accounting or businessFluent language knowledge in French and good in EnglishComplete familiarity with Microsoft Office or equivalent toolsUser level experience with SAP FI and any Collection ERP system Enthusiasm for establishing and ramping up a new Shared Service Center Entrepreneurial & Self-starting attitude with the ability to work independently Strong team-player who can build and motivate a process teamAbility to pay close attention to detail and prioritize the right things at the right timeExcellent communication skills Strong continuous improvement & quality mindsetExcellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers Strong customer focus with the goal to make life easier for the customerAbility/willingness to travel - once circumstances allow to do so  Your benefits with us It goes without saying that we offer attractive conditions such as: With us, you experience an SSC-start-up environment with all the possibilities to build it up togetherFlexible working arrangements Attractive remuneration, including special benefits, e. g.company events, fitness & health offers or modern co-working workplaces.