Cash Collector (French)
As Cash Collector you are part of the story to shape the company's Solution Center Europe (SCE) building from scratch, empowered to dive into new structures and aspired to take it to the next level.
Main responsibilities:
Support the transition of Order to Cash processes in Hungary
Shape and develop the new Shared Service Center in Budapest
Implement personalized follow-up strategies for clients
Conduct regular client follow-ups and root cause analyses of non-payments
Negotiate and monitor payment schedules
Follow up on dunning processes and payment reminders
Identify and mitigate risks of non-payment
Manage disputes, including corrections, cancellations, and credit note issuance
Ensure all recovery procedures are followed before legal actions
Validate customer accounts in the database
Collaborate with treasury and collection departments
Create and update detailed process documentation
Participate in process optimization projects
Follow the rules, and regulations, and ensure KPIs are met
Provide high-quality customer service
Adhere to service levels, policies, and procedures
Develop professional relationships with business and stakeholders
Required skills:
Minimum 3 years in Cash Collector role
Accounting experience beneficial
Proven process optimization track record
Proficiency in the end-to-end O2C process
Professional accountancy qualification
University degree or equivalent, preferably in accounting or business
Fluent in French, good in English
Familiar with Microsoft Office, SAP FI, and Collection ERP systems
Entrepreneurial and self-starting attitude
Strong team player with motivational skills
Attention to detail and prioritization abilities
Excellent communication and relationship management skills
Strong customer focus and continuous improvement mindset
Willingness to travel when possible
What our partner can offer to you:
You can experience an SSC-start-up environment with all the possibilities to build it up together with the team
Flexible working arrangements
Attractive remuneration, including special benefits, e. g.company events, fitness & health offers, or modern co-working workplaces
3 days home office or FULL REMOTE if you live more than 50 km from Budapest
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