Customer Account Specialist Budapest

Customer Account Specialist
Budapest

Are you passionate about delivering exceptional customer service and building lasting client relationships? On behalf of our partner which is an innovative European FMCG company, we are looking for an enthusiastic Customer Account Specialist colleague to join their professional team!

Main responsibilities:

Managing the full process of customer orders and modifications

Response to requests from customers about volume, product, logistics

Collaboration with sales management regarding customer related tasks and changes

Monitoring the order handling based on planning overviews, forwarding data etc. , flags up

Inventory control, short expire date products handling

Coordination with internal teams to resolve client issues, ensuring top-notch customer experience

Required skills:

Higher education or University degree

Fluency in English

2+ years of experience in Customer Service or Supply Chain and in customer relations

Confident Excel usage

Ability to manage projects on high level with attention for details

What our partner can offer to you:

Working from home office - 3 days/week

Competitive salary + Cafeteria

Friendly office atmosphere

Work-life balance focus

International supporting team

Weekly fruit day / monthly team building events