Customer Care Specialist with German
The Wise Seeker is the leading HR technology company in unbiased talent evaluation.
With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
Customer Care Specialists. In this role, you'll be part of a team dedicated to managing invoicing processes with accuracy and efficiency, providing support to clients through careful review and resolution of any discrepancies. This position is ideal for professionals with a keen eye for detail and experience in accounts payable or invoicing who enjoy working remotely.
Position: Customer Care Specialist (German)
Location: Remote (Hungary-based)
Employment Type: Full-time
Duties and Responsibilities
- Invoice Verification: Review incoming invoices against purchase orders, contracts, and delivery receipts to ensure correct quantities, pricing, and terms.
- Data Entry: Accurately enter invoice details into financial or ERP systems.
- Discrepancy Resolution: Investigate and resolve issues such as incorrect amounts or missing information.
- Compliance Checks: Ensure invoices align with company policies and adhere to relevant legal and tax regulations.
- Documentation Management: Maintain organized, accurate records of all invoices processed and ensure thorough documentation.
- Vendor Communication: Liaise with vendors, suppliers, and internal departments to resolve invoice-related questions or disputes.
Requirements
- Fluency in German (both verbal and written).
- Residence in Hungary with the ability to work legally without company sponsorship.
- Educational Background: High school diploma required associate's or bachelor's degree in accounting, finance, or a related field is a plus.
- Experience: Previous experience in invoicing, accounting, or bookkeeping, especially with accounts payable processes.
- Detail-Oriented: High attention to detail to verify invoices accurately and identify any discrepancies.
- Organizational Skills: Ability to manage a large volume of invoices, ensuring timely and efficient processing.
- Effective Communication: Strong written and verbal communication skills to work with vendors and internal teams.
- Problem-Solving Abilities: Skilled in analyzing and resolving any issues that arise during invoice processing.
- Knowledge Base: Familiarity with tax regulations, accounting principles, and company policies related to invoicing.
- Availability: Able to work a rotating shift schedule, Monday to Sunday.
What We Offer
- Competitive Salary based on experience, skills, and performance.
- Indefinite Contract with stability and long-term potential.
- Comprehensive Benefits: Private health and life insurance.
- Fully Remote Work: Enjoy the flexibility of working from home in Hungary.
- Great Work Environment: Join a company celebrated for its positive work culture and employee satisfaction.
- Growth Opportunities: Receive ongoing guidance and tools to support your professional development.
If you're excited to be part of a dynamic and friendly team, known for its supportive environment and strong employee satisfaction, this could be the perfect fit!
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