Customer Service Agent (German speaking)
Válasz a hirdetésreOur prestigious partner, a market leader of pet supplies is looking for motivated and customer-oriented individuals to join their Customer Service Team at the newly established Business Service Center. They are animal lover professionals who are passionate about smooth processes and progressive solutions. That's why they look for competent, animal-loving doers who think like they do. Their priority is their community and their people. The company is looking for a motivated and customer-oriented individual to join their team as a Customer Service Agent. The ideal candidate should have solid written and spoken German skills, along with enthusiasm about learning in this field. The candidate should be comfortable handling phone calls in a positive and professional manner, while also possessing excellent communication skills. What to expectHandle customer inquiries and resolve issues in a timely and efficient mannerCommunicate with German speaking customers via phone, email, and chatProvide exceptional customer service by actively listening, empathizing, and providing solutionsMaintain accurate records of customer interactions and transactionsCollaborate with other teams to ensure the best possible customer experienceIdentify opportunities to improve customer experience and provide feedback to the teamHybrid work schedule (2-3 days/week in the office) Elvárások / Requirements Strong, fluent German knowledge (written and spoken)Middle level English knowledgeExperience in customer service (preferably in B2C), at least 6 monthsGood communication skills and being comfortable with handling phone calls in a positive and professional mannerWillingness to learnSolution-oriented mindsetAttention to detailOpen to work in shifts, rotated between 8am - 8pm, Monday - Saturday (always in 8 hours, 5 days) Amit nyújtunk / Benefits The love of animals is the company's DNA – if you have a dog, you can bring him/her to work with you Unique corporate culture – you will experience openness, transparency and appreciation in an innovative, dynamic environment You can be YOU, the “you” culture will be used across entire company and across all hierarchical levels An extremely successful business model in combination with permanent expansion and high growthWork-life balance and flexible working hours – you have the opportunity use the advantages of mobile working Because you deserve it! – Attractive remuneration as well as various additional services and benefits, e. g. employee discounts or cafeteria scheme, home office allowanceThe well-being of their employees is really important Your development is important – the company will support you with a wide range of learning opportunities
A friss munkaajánlatra Ön elsőként jelentkezhet!
-
Az iMunka.hu alkalmazásával a munkakeresés miért hasznos?
Naponta új állásajánlatok A munkák széles skálájából választhat: Célunk, hogy a lehető legszélesebb választékot kínáljuk Értesítés e-mailben az új ajánlatokról Legyen az első, aki válaszol az új állásajánlatokra Összes állásajánlat egy helyen (munkaadók, ügynökségek és egyéb portálok ajánlatai) Az álláskeresők számára minden szolgáltatás ingyenes Segítünk új állást találni