Customer Service Coordinator Budapest

Customer Service Coordinator
Budapest
Budapest, Hungary

Cégleírás / Organisation/Department

Our partner is a global market leader that offers high-quality service in the field of facility management. Their operational unit provides complex service solutions and works closely with customers regarding technical maintenance and troubleshooting.

Our partner highly values in-person collaboration, so regular office presence is important for this role. (Location: IV. district)

Pozíció leírása / Job description

• comprehensive support of serivce process
• preparation and registration of contracts,
• handling incoming e-mails, phone calls,
• handling customer complaints,
• preparation of statements and reports,
• up-to-date recording of data.

Elvárások / Requirements

• minimum secondary education, but higher education is an advantage,
• active intermediate English language skills, spoken and written,
• confident computer skills (Excel, Word); SAP is an advantage,
• 1-2 years of customer service experience, preferably in the service area,
• independent work, good problem-solving skills, accuracy

Amit kínálunk / Offer

• competitive salary and cafeteria benefits,
• health insurance and annual bonus option,
• an excellent, supportive team in a family environment at an international company,
• professional development opportunites,
• consistent working hours: 7:30 a. m. to 4:30 p. m