Customer Support Intern - Dutch speaking (WHC022192)
Pozíció leírása:
Start your careers with Eaton while you can use Dutch language skills!
Feladatok:
Handles inquiries via email from customers and/or internal parties
Order management: order entry, price checking, order clearing compliant with Eaton's policies
Complaint handling
Full coordination of delivery and billing, including multiple product lines and respective sequencing of project orders to fulfil external customer project
Handles a variety of pre-sales or post-sales service functions.
Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
Resolves problems by applying established policies, procedures and tactics and using pro-active communication across internal network of multiple product lines
Fosters an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships
Amit kínálunk:
Gr. 2475 Ft / hour
12 months placement
Gaining experience in a fast-paced professional environment
Possibility to stay with the company in the long term
Modern Office Environment
Volunteering opportunities
Well-Being programs
Elvárások:
Full-time student status (active or passive)
Ability to commit 35-40 hours per week (flexible)
Strong written and verbal communication skills in Dutch and English
Experienced user of MS office
Strong analytical skills
Strong attention to details
Ability to work in a team
SAP knowledge is an advantage
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