Danish speaking Customer Service Representative Budapest

Danish speaking Customer Service Representative
Budapest
Budapest, Budapest, HU

• Being first point of contact for B2B partners (e-mails, phone calls)

• Checking incoming information about client contracts, pricing, etc.  

• Provide exceptional support for clients with high understanding and communication skills

• Cooperating with other departments (e. g. sales)

• Contribute in identifying and implementing process improvements, enhance customer experience through accuracy and responsiveness, hit targets set for service level agreements, and minimize audit risk exposure 

Our business partner is looking for a new Danish speaking Customer Service Representative colleague. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!

• Full professional proficiency in English and Danish are a must (written and spoken)

• Strong customer services experience (minimum 1-2 years) within a fast paced, corporate environment  

• Ability to keep deadlines whilst identifying errors and recommend process enhancements

• You are a customer focused team player with attention to details and prioritization skills

• Strong communication skills and proactive mindset

• Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and concisely

• Competitive salary and Cafeteria benefit package  

• Home Office opportunity 

• Supportive working environment

• Training support 

• Long-term career opportunity