Dutch speaking Customer Service and Order Management Representative Budapest

Dutch speaking Customer Service and Order Management Representative
Budapest
Budapest, Hungary

Cégleírás / Organisation/Department

Our business partner is looking for a new Dutch speaking Customer Service and Order Management Representative colleague. If you are interested in and have experience in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!

Pozíció leírása / Job description

• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data->Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting 
• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data->Deal with customer calls and complaints effectively and professionally as per the service level agreement 
• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data->Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion 
• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data->Work collaboratively with Sales, Finance and other relevant internal stakeholders

Elvárások / Requirements

• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data->Excellent communication skills in English AND Dutch
• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data->Strong customer services experience within a fast paced, corporate environment  

• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data->Experience in a customer facing role, including order processing  
• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data->Good MS Office skills  
• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data->Knowledge of SFDC and SAP desired  
• 
  -", "469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data->Accurate and fast data entry skills