Dutch Speaking UX Support Specialist- PRIMARILY REMOTE - BUDAPEST
Our client, a leading global IT services provider, is transforming business and technology paradigms for the digital era by offering industry-specific consulting that promotes innovation and efficiency. Join them, work on their new project, and be part of a new team!
Dutch Speaking UX Support Engineer Location: Budapest (HQ in 9th district) Service Window: M-Fri 7. 00 AM - 7. 00 PM – 2 office days per week, for remote applicants 2 office days per month. During the training period: 2 days per week, for remote applicants 1 office day per week Requirements:
High School degree
Fluent Dutch (close to native level) skills
Upper-intermediate English skills
Residence permit or EU citizenship
Min. of 2 years of experience in solving IT problems
Flexible, and dynamic personality
Customer-centricity mindset, and problem-solving skills If you join them, your responsibilities will be:
Monitor and enhance end-user digital experiences
Analyze and identify patterns in digital performance
Conduct regular system health checks and create proactive performance improvements
Manage and resolve critical high-priority tickets
Coordinate with resolver groups for maintenance and issue resolution
Alert engineers and leads to prevent SLA breaches
Collaborate with partners and vendors for optimal service delivery
Provide top-tier technical remote support and incident management
Contribute to account reviews and continuous service improvement
Provide insights and recommendations on internal processes, workflows, and knowledge management
Ensure high-quality customer service and handle additional project tasks as needed What they offer:
Cafeteria
Sing-up bonus
Medicover health- and Generali life insurance
Free sport allowance
All You Can Move SportPass (at a discounted price)
Udemy and MyAcademy access, training courses on various platforms
Work commute supplement
Monthly public transportation (BKV) pass price
Office parking space
Safety glasses reimbursement
Reimbursable language courses
Childbirth supplement
Baby pack in case of childbirth
Bring your kids to work
Voluntary pension- and health fund membership fee contribution
Széchenyi Recreation Card
Fitness discount
A youthful, dynamic working environment with team-building activities a and Company event
High value awards and recognitions and annual salary review How to apply?
Please apply via "Jelentkezem az állásra" button underneath!
Contact me if you have any questions: dora. bernad@getwork. hu
munkaerő-kölcsönzés eng. sz. : 10057-1/2012-0100-1046
munkaerő-közvetítés eng. sz. : 10097-1/2012-0100-848
minősített foglalkoztató nyilvántartási szám: BP/0701/67674-4/2021
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