French and Hungarian Speaking Service Desk Analyst – Level 1
- Full time, indefinite.
- Working hours: 40 hours/week in various shifts.
- Legal requirements: You need to be to be currently eligible to work in Hungary.
- A high school diploma.
- Proficiency in French at a business level (working/support language).
- Proficiency in Hungarian at a business level (working/support language).
- English at a communication level (for interviews, training, and internal communication).
As a Service Desk Analyst you will thrive in:
- Troubleshoot IT related issues and handle customer requests.
- Provide remote support through different channels such as telephone, email, or chat.
- Support our top customers using your specific language skills.
- Interest in IT and confident user-level knowledge–service desk experience is not a must.
- Ability to interact with customers and provide solutions.
- Windows, Office 365, and Network troubleshooting skills.
- TCS has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
- We provide a wide range of benefits, including a market-leading comprehensive private health care package.
- We offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth.
- At TCS Hungary there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
- You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
- You can seize the day with us at our company events, hobby clubs, and sporting initiatives.
- An attractive compensation package.
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