French or Italian speaking Cash Collector
Join a global leader in life sciences and clinical diagnostics, driving innovation to advance research and healthcare worldwide. As a Cash Collection Analyst, your fluency in Italian or French will play a key role in maintaining strong customer relationships and ensuring timely financial processes. Be part of a dynamic and inclusive team committed to excellence and collaboration.
Main responsibilities:
Manage assigned Debtors report to ensure timely collection of overdue invoices by resolving delays with customers via phone/email.
Address disputes through due diligence, creating Case IDs, and coordinating with Customer Services for investigation.
Collaborate with the Cash Application team to allocate un-applied receipts promptly.
Participate in ad-hoc projects, including audits and special assignments.
Support team tasks and responsibilities during colleagues’ absences.
Required skills:
Ideally 4 years of Collections or Customer Service experience.
Excellent telephone manner and written communications required in English and Italian/French languages.
Good interpersonal, communication and negotiation skills.
Positive can-do and pro-active attitude with good time management skills.
Excel - Must have V-Look Up, Formulas, Preferred Pivot.
SAP / ORACLE or similar AR system experience.
What our partner can offer to you:
Competitive salary and benefits package
Annual bonus
Life and accident insurance
Private Health Care Services
Hybrid working model - 2 days home office
Room for professional growth and development
Sport allowance
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