French speaking Account Service Coordinator
A French-speaking Account Service Coordinator role is open at our client who is prestigious multinational company, operating in the 9th district in Budapest.
Responsibilities:
- Collaborating with customers, external partners and suppliers
- Duties include managing daily services, managing escalations, and preparing reports.
- Supervising the accuracy of installations, device replacement management, problem solving, consumables management, case reports.
- Monitoring and reporting of service and maintenance performance indicators
- Monitoring, tracking and managing the recycling of toner cartridges
- Placing and handling orders, replacing faulty parts, handling returns
- Confirming, monitoring and tracking the delivery and installation of equipment and supplies
You are the ideal candidate if:
- You have fluent French and fluent English language knowledge
- You have minimum 2 years of experience in Customer Service (Communication with Enterprise level client) / Order Management / Supply chain / Incident Management or in another related role
- You have strong communication and analytical skills
- You have an agile and eager to learn personality
What you’ll get in return:
- Friendly, supportive and people-focused workplace
- Professional development and long-term career building opportunity
- Chance to be part of a stable and expanding organization
- Home office opportunity (2 day/week)
- Competitive salary and cafeteria benefits
What you need to do now:
If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to mvirag@hays. hu. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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