French Speaking Customer Service or Order Management Representative Budapest

French Speaking Customer Service or Order Management Representative
Budapest

Our business partner is looking for new French speaking Customer Service and Order Management Representative colleagues. If you have experience in the field of Customer Care or Order Management and are interested in working in a fast paced environment and have excellent communication and problem solving skills then our offer is for you!

Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting

Deal with customer calls and complaints effectively and professionally as per the service level agreement

Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion

Work collaboratively with Sales, Finance and other relevant internal stakeholders Elvárások / Requirements

Excellent communication skills in English AND French

Strong customer services experience within a fast paced, corporate environment 

Experience in a customer facing role or order processing 

Good MS Office skills 

Knowledge of SFDC and SAP desired 

Accurate and fast data entry skills 

Excellent telephone manner 

Excellent organization skills  Amit nyújtunk / Benefits

Competitive salary and Cafeteria benefit package

Home Office opportunity - 2 days per week

Supportive working environment

Training support

Long-term career opportunity