French Speaking Customer Solutions Specialist Debrecen

French Speaking Customer Solutions Specialist
Debrecen
Debrecen, HU

We are looking for a French-speaking Customer Solutions Specialist! If you are passionate about customer satisfaction, supporting business growth and helping customers achieve their goals, please apply with your English CV!

• Handle inquiries from customers and partners, providing product and service information.
• Solve technical problems, collaborating with Level 2 specialists for complex cases.
• Manage customer data in compliance with data privacy regulations, ensuring a high standard of service.
• Perform effective follow-up to ensure timely resolution of issues and customer satisfaction.
• Collaborate continuously with the team, customers, and partners.

• C1 level French and at least B2 level confident English language skills.
• Native level Hungarian knowledge
• At least a high school diploma (college/university degree preferred).
• Customer-oriented with excellent written and verbal communication skills.
• Effective follow-up and problem-solving skills.
• Confident knowledge of MS Office suite.

• Experience in customer service or technical support roles.
• Knowledge of CRM software.

• 100% Home Office support.
• Permanent contract.
• Cafeteria benefits.
• Modern and multicultural work environment.
• Opportunity to build a wide network of connections.