French Speaking UX Support Specialist- PRIMARILY REMOTE - BUDAPEST
Válasz a hirdetésreOur client, a leading global IT services provider, is transforming business and technology paradigms for the digital era by offering industry-specific consulting that promotes innovation and efficiency. Join them, work on their new project, and be part of a new team!French SpeakingUX SupportEngineer Location:Budapest(HQ in9th district) Service Window:M-Fri7. 00 AM- 7. 00 PM– 1 office day per week Trial period:2-3 office days per week Requirements:High School degreeFluent French(close to native level) skillsUpper-intermediate EnglishskillsResidence permit or EU citizenshipMin. of 2 years of experience in solving IT problemsFlexible, anddynamic personalityCustomer-centricity mindset, and problem-solving skills If you join them, your responsibilities will be:Monitor and enhance end-user digital experiencesAnalyze and identify patterns in digital performanceConduct regular system health checks and create proactive performance improvementsManage and resolve critical high-priority ticketsCoordinate with resolver groups for maintenance and issue resolutionAlert engineers and leads to prevent SLA breachesCollaborate with partners and vendors for optimal service deliveryProvide top-tier technical remote support and incident managementContribute to account reviews and continuous service improvementProvide insights and recommendations on internal processes, workflows, and knowledge managementEnsure high-quality customer service and handle additional project tasks as needed What they offer:CafeteriaSing-up bonusMedicover health- and Generali life insuranceFree sport allowanceAll You Can Move SportPass (at a discounted price)Udemy access, training courses on various platformsWork commute supplementMonthly public transportation (BKV) pass priceOffice parking spaceSafety glasses reimbursementReimbursable language coursesChildbirth supplementBaby pack in case of childbirthBring your kids to workVoluntary pension- and health fund membership fee contributionSzéchenyi Recreation CardFitness discountA youthful, dynamic working environment with team-building activities a and Company eventHigh value awards and recognitions and annual salary reviewHow to apply? Please apply via "Jelentkezem az állásra" button underneath!Contact me if you have any questions: dora. bernad@getwork. humunkaerő-kölcsönzés eng. sz. : 10057-1/2012-0100-1046munkaerő-közvetítés eng. sz. : 10097-1/2012-0100-848minősített foglalkoztató nyilvántartási szám: BP/0701/67674-4/2021
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