Front Office Manager
Uplift Your Career with Corinthia Budapest!
Tasks & Responsibilities:
Supervise and coordinate the Front Office team (Reception, Bell Team, Concierge and Switchboard operator) to ensure personalized and warm service for the Guests above the expectations.
Ensure that the Front Office team pay special attention to the returning and VIP guests.
Evaluate the results of Mystery guest, prepare action plan and discuss the emerging training needs with the operational coaches and the Quality champions.
Responsible for achieving the monthly quality targets for the different teams under his/her control
Responsible for interviewing new employees, relocating, appraising, rewarding and performance managing all team members in his/her team.
Recognize training needs, takes part in developing the one-year training plan, coordinates the operational coaches and checks their training plans.
Maintain the security of the hotel, safety of staff and guests and safe cash handling practice.
Support and help the Front Office team during peak periods or when required
Undertake duties of the Duty Manager as dictated by Hotel’s Duty Managers Roster
The Ideal Candidate:
Minimum 2 years’ experience as Front Office Manager/Assistant Front Office Manager in 5-star hospitality and /or a similar room volume hotel.
College/university degree in relevant field
Proficient command of English and Hungarian both in written and verbal, any other language knowledge is advantageous
Digital literacy with Opera/Hostware hotel system knowledge
High level of guest service & problem-solving skills
Professional self & corporate representation
Benefits:
Competitive salary and benefits
Free meals in the staff canteen on duty
Private healthcare insurance
Uniform with laundry service
International Corinthia discounts
Learning & development opportunities
Candidates must be eligible to work in Hungary and are requested to submit their professional CV in English with their application.
CORINTHIA BUDAPEST, HUNGARY
- Részletes információk az állásajánlatról
Vállalat: Corinthia Hotel Budapest Hely: Budapest
Budapest, Pest megyeMunkaviszony: Teljes munkaidős Hozzáadva: 28. 3. 2025
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