German speaking Technical Quality Assurance Specialist
Join our partner in Debrecen as a German Speaking Technical Quality Assurance Specialist!
If you are interested in the position, apply with your English CV! Feladatok / Tasks
Evaluate technical support interactions (phone calls, emails, chats), including technical accuracy, customer service quality and adherence to company standards
Develop a targeted coaching plan with team leaders to develop colleagues' technical skills
Continuously update product knowledge on supported tools
Supervise quality assurance (contact monitoring, evaluation, calibration)
Provide feedback to management and assist in problem solving and improvement suggestions Informing the team on relevant policies, procedures and technical documentation
Analysing quality trends and providing benchmarking for the development of the team Amit nyújtunk / Offer
Competitive salary and cafeteria
Modern, friendly office environment
Team building programmes and leisure activities
Long-term career opportunities in a stable, international company
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Részletes információk az állásajánlatról
Vállalat: HSA Kft. Hely: Debrecen
Hajdú-Bihar megye, DebrecenMunkaviszony: Teljes munkaidős Hozzáadva: 19. 3. 2025
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