Global Forwarding Agent - Ocean Vecsés

Global Forwarding Agent - Ocean
Vecsés
Vecsés, Pest County, HU

C. H. Robinson is looking for a driven Global Forwarding Agent - Ocean to join our dynamic international team.

In this role, you will play a key part in maintaining operational excellence by coordinating shipments, ensuring compliance, and adapting to industry challenges. You'll collaborate with global colleagues and third-party agents to provide top-notch customer service and creative solutions. This is a fantastic opportunity to build strong relationships with customers, participate in business reviews, and support key documentation processes.

If you're ready to apply your shipping knowledge in a fast-paced, international environment, we'd love to meet you!

• Manage international shipping processes from purchase order issuance to cargo delivery
• Leverage industry knowledge to create solutions and overcome challenges
• Coordinate shipment tasks to meet customer SOPs, including booking approvals, pre-alerts, filings, and invoicing
• Collaborate with international teams and third-party agents to drive efficiency and customer satisfaction
• Build strong customer relationships by providing timely responses and proactive issue resolution
• Support both internal and external customers with reporting and documentation needs
• Participate in customer business reviews to improve service and solutions
• Adapt processes using critical thinking to resolve internal and external challenges
• Ensure smooth execution of deliveries while maintaining compliance with regulations
• Drive operational excellence through continuous process improvement and creative problem-solving

• +2 years of professional experience in Ocean Freight Forwarding
• Fluency in English and Hungarian
• Excellent communication, prioritization, and multi-tasking skills
• Proven track record of strong customer service skills, interacting with customers and being client focused
• Excellent follow up with customers and the network
• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Ability to work in a fast-paced and deadline-driven environment
• Proficient in Microsoft Office Suite of programs

• Real opportunities to grow your talent in a fast-moving, global organization 
• A fun, open, and inclusive workplace that encourages innovative thinking 
• Possibility to develop your language skills in our multilingual offices 
• Opportunities for professional growth with access to training platforms like Percipio and GoFluent 
• Flexible work arrangements to support a healthy work-life balance 
• Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment