Group IT Helpdesk / ERP Support Nyírtelek

Group IT Helpdesk / ERP Support
Nyírtelek
Szabolcs-Szatmár-Bereg megye, Nyírtelek

Our partner is hiring a Group IT Helpdesk / ERP Support!

Join our partner mageba Group’s IT team in Nyírtelek. In this role, you will support and develop IT systems across the company and assist users in an international environment. If you are passionate about technology and eager to grow, we look forward to your application!

Feladatok

Provide 1st and 2nd level day-to-day support activities, identifying, analyzing, and solving hardware, software, and service issues

Offer competent support, advice, and supervision for ICT requests and needs

Maintain the Servicedesk, diagnose ICT issues, and liaise with the ICT team

Install, configure, test, and maintain operating systems, application software, and system management tools

Oversee data integrity and consistency within multiple ERP applications

Support end users on processand data-related topics of ERP systems (Level 1-2), escalate more complex problems

Identify and investigate ERP system issues, assist the IT department in implementing solutions

Elvárások

Successfully completed education/training in computer science

At least 2 years of professional experience in 1st level ICT Servicedesk support (2nd level experience is an advantage)

Proficiency in Microsoft Windows 11, Office 365 applications, and Azure Active Directory

Strong analytical and problem-solving skills

Familiarity with background and functionality of ERP systems (especially Microsoft driven)

Knowledge of ITIL processes related to incident and service request management

Highly customer-oriented personality and strong team player

Very good English skills (verbal and written)

Strong attention to detail

Driver’s license

Drive to learn and grow

Willingness to work flexible hours, including evenings/weekends if needed

2nd level ICT support experience

Flexibility and adaptability (managing change)

Excellent customer service skills

Effective time management skills

2nd level ICT support experience

Willingness to work flexible hours, including evenings/weekends if needed

Friendly, supportive, employeeand goal-oriented attitude

Előnyök

Least basic German skills

Amit ajánlunk

Competitive compensation package

Training opportunities to support your professional development

Dynamic team environment focused on innovation and exceptional solutions

Occasional short training periods (up to 1 week) at the Group’s headquarters in Bülach, Switzerland

Potential short-term secondments to European subsidiaries

Munkavégzés helye

Magyarország, 4461 Nyírtelek

Hirdetés egyedi azonosítója: BuYN2EE3CWHDs4iEa6dMdQ==