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IS Card Invoicing and transaction handling associate
MOL Group DS Fuels is looking for
IS Card Invoicing and transaction handling associate
Develop billing solutions for new services with cross-functional project teams and manage the billing operation of fuel card services at MOL Downstream.
Main responsibilities:
Responsible for transaction matching and uploading transactions to FCBC and ERP for booking. Checking balances and amounts.
Responsible mass and individual invoice issuing for customers of MOL subsidiaries after transaction preprocessing and corrections by the deadlines of invoicing periods.
Answering call center calls related to invoice problems, manages claims on invoicing, settlement and transaction handing areas within defined response and resolution times. Involves expert or process owner colleagues if further support is needed.
Checking the correctness of invoices before initiates and administrates invoice payments and bank transfers, always keep official workflow for the approvals.
Performs of printing of invoices and posting of those.
Participates in operative invoicing activities like registration, documentation, error correction, checking, validation and card and account disabling. Participates in invoicing and transaction handing areas action plan.
If necessary managing manual transactions authorizations retrospectively and do the necessary administration.
If necessary supports of setting up customer discount condition parameters.
Provides support to Card teams, Sales, Support and Customer Care organizations.
Participates in tests if necessary, to be able to confirm the results of developments and use effectively the newly developed features for connected areas.
Employee knows and performs other card service operation activities which are necessary for sharing workload and substitute colleagues. (e. g. Top up gift cards, prepaid cards, contract termination management, balance withdrawal, and its documentation).
Ad hoc tasks assigned to it by leader, participates in its successful implementation and follows up its results.
Requirements:
Secondary School
1-3 years specializied experience in international environment
English basic knowledge and/or at least one subsidiary language
Basic knowledge of MS Office programs
Advantage: Knowledge of MOL systems, experience gained in a similar job
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