Junior Field Service Support Representative Intern - Eaton - Gross 2648 Ft/hour
Junior Field Service Support Representative Intern - Eaton - Gross 2648 Ft/hour
Leírás: Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.
We make what matters work. Feladat:
The Junior Field Service Representative will be part of the Budapest Service Support Team, assisting the Electrical Field Service operations in the United Kingdom region. The primary function is to provide Service Sales and Field Service teams with pre- and post-sales administrative support, including maintenance service administration, contract management, processing field service reports, scheduling, product related services, as well as managing product problems/warranty and application assistance received via phone, email or Web.
Tasks:
Administrate service maintenance tasks of all types carried out by field services work force using relevant databases and applications to ensure up-to-date data for all customers at all times
Meet the quotation and contract administration requirements set by field service and service sales teams, supporting sales targets for Emergency Lighting products and related service maintenance contracts
Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries
Constant cooperation wh Emergency Lighintg sales, service and technical support departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes
Able to detect and escalate problem or error with data that he/she is responsible for
Proactive participation in team related tasks (projects, events, visitors,
extra tasks
Provide assistance in database cleansing activities
Óradíj: 2648
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