Master Data Specialist with German (6-month fix contract)
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- Restore contracts with clients responsible for 80% of revenue in DACH countries (~420 clients), validate key master data (reconcile and clean types of services and their rates in the IM systems (SF, Ops systems and Oracle) with clients' legal documents).
- Locate physical or scanned copies of the valid contracts; in the case of absence either contact clients for their copies (searching for clients contact details also could take an effort) or initiate a signature of a new document with the client.
- Systems clean up: (i) ensuring that customer information settings are correct across the various system; ii) set a history of previous price increases.
- Scan restored contracts to create a repository and database.
- Collecting customer critical master data (42 items of customer metadata, i. e. indexation clause, contract duration, SLA etc. ) Identification of historical, non standard for IM requirements in the contracts.
- Clean and reconcile clients Hierarchies across SalesForce, Ops systems and Oracle in line with Lightspeed recommendations.
- Eliminate many duplicated or obsolete accounts across the systems.
- Develop solutions and procedures to avoid master data mistakes in the business as usual mode.
- Oversee the creation, maintenance, and accuracy of customer master data in various systems, ensuring a single, comprehensive view of customer information.
- Analyse data integrity for the defined systems and identify problem areas, conduct audits and reviews of customer data to identify and rectify inaccuracies.
- Provide expert solutions to intricate business problems, requiring a deep understanding of organisational objectives and data intricacies.
- Degree in Business Administration, Accounting or Finance.
- Good written and oral communication skills – English.
- Good written and oral communication skills – German.
- Quickly and positively adapts to change.
- Understanding of data quality principles and best practices.
- Detail-oriented with a high level of accuracy.
- Proactive, solution-oriented, demonstrates ownership, accountability.
- Sound experience in a customer services environment or administrative background or analytical work environment.
- Project participation experience.
- Minimum of 2 years related functional customer master data experience.
- 2+ years of experience in data platform architecture, data engineering, cloud technologies, master data management and modern data practices.
- Be part of an excellent team,
- Cafeteria even during your probationary period,
- Annual bonus based on annual results,
- Be part of an international company with a demonstrated background,
- Employee referral scheme benefits after the probationary period of the recommended employee
- The company will support your volunteer work and social engagement (Moving Mountains) with 2 days off
- You can take an extra day off for your birthday, to be used in the month of your birthday.
- Fixed term contract: 6 months of engagement with possible extension
- Location: Hungary, Romania, Poland, Czech Republic
- Work type: remote
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