Multilingual Customer Service Representative or IT Helpdesk Analyst Budapest

Multilingual Customer Service Representative or IT Helpdesk Analyst
Budapest
Budapest, Hungary

Cégleírás / Organisation/Department

Our business partner is looking for new Multilingual Customer Service Representatives and IT Helpdesk Analysts. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!

Pozíció leírása / Job description

• Being first point of contact for B2B partners (e-mails, phone calls)
• Checking incoming information about client contracts, pricing, etc.  
• Provide exceptional support for clients with high understanding and communication skills
• Cooperating with other departments (e. g. sales)
• Managing orders for a specific region
• Focusing on the transactional success of the order entry and its quality

Elvárások / Requirements

• Full professional proficiency in English and any of the following languages: French, German, Hebrew, Polish, Romanian, Swedish, Norwegian (written and spoken)
• Ability to keep deadlines whilst identifying errors and recommend process enhancements
• You are a customer focused team player with attention to details and prioritization skills
• Strong communication skills and proactive mindset
• Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and concisely
• Must be eligible to work in Hungary (European citizenship or residence permit)

Amit kínálunk / Offer

What we offer:

• Competitive salary and cafeteria 
• Annual bonus 
• Private Health Care Services
• Life and accident insurance
• Hybrid working model
• A dynamic environment where your innovative ideas are always welcome