Night Manager (Front Office)
The Night Manager performs duties of the whole Front Office during the night, and represents the Management. The Night Manager is responsible for all hotel operations during overnight shift hours, focusing on Front Office operations, night audit and hotel safety/security.
Uplift Your Career with Corinthia Budapest!
Tasks & Involvements:
Act as manager on duty of the hotel at night and in the absence of the Front Office Manager dealing with complaints, problem-solving, disturbances, special requests and any other issues that may arise
Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments
Inform all Overnight staff of nightly activities, group, and VIP arrivals as well as special requests and repeat guests
Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate
Always maintain a professional and high-quality service-oriented environment
Must actively participate in the decision-making process on guest relocation for nights when over capacity, execute accordingly and ensure a smooth relocation process. This effort must be coordinated with the Front Office Manager and/or Manager on Duty prior to shift start
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations, and delivering recognition and also reward
Ensure the accurate completion of the daily night audit in a timely manner
Must be able to perform the full night audit if needed
Oversee preparation of daily summary reports
Be aware and able to enforce all fire-life-safety procedures
Remain current in all updates with regards to new procedures and training
The Ideal Candidate:
Previous Front Office experience in supervisory/management position in a luxury property
College/university degree in relevant field
Proficient command of English and Hungarian both in written and verbal, any other language knowledge is advantageous
Digital literacy with Opera hotel and MS Office system knowledge
High level of guest service & problem-solving skills
Professional self & corporate representation
Benefits:
Competitive compensation package with cafeteria
Meals in the staff canteen on duty
Private healthcare insurance
Uniform with laundry service
International Corinthia discounts
Employment recognition awards & events
Learning & development opportunities
Candidates must be eligible to work in Hungary and are requested to submit their professional CV in English with their application.
CORINTHIA BUDAPEST, HUNGARY
corinthia.com
A friss munkaajánlatra Ön elsőként jelentkezhet!
-
Az iMunka.hu alkalmazásával a munkakeresés miért hasznos?
Naponta új állásajánlatok A munkák széles skálájából választhat: Célunk, hogy a lehető legszélesebb választékot kínáljuk Értesítés e-mailben az új ajánlatokról Legyen az első, aki válaszol az új állásajánlatokra Összes állásajánlat egy helyen (munkaadók, ügynökségek és egyéb portálok ajánlatai) Az álláskeresők számára minden szolgáltatás ingyenes Segítünk új állást találni