![Hays Hungary](/img/partneri/hays2.jpg)
Office Based Account Manager
Purpose of
position:
- Proactive management of assigned Card customers and agents (leasing companies) via phone / e-mail
- Acquisition and retention of card-customers in the dedicated area for long term customer loyalty
- Active support in business admin activities
Key
Responsibilities:
- Accountable for business results in the specified region
- Manage, develop and grow the existing customer portfolio with margin-centric approach, monitor performance and payment behaviour
- Prospect and acquire new business, with strong focus on opportunity and pipeline management; make offers, conclude contract and perform all necessary activities in order to activate customers
- Ensure customer support and guidance related to card services to existing portfolio
- Active cooperation with the extended / international team: credit management, front-office and back-office colleagues, pricing team
- Monitor and analyse the card market, activities of the market players as well as the new trends on the market
- Active participation in fuel card specific projects and initiatives (local and international)
- Manage and develop assigned agents (leasing companies), support field based account managers with dedicated agents (leasing companies)
- Support Country Sales Manager and field based account managers regarding sales and administrative activities, acting as focal point for student workers
- Compliance with laws, standards, internal guidelines and regulations.
Requirements:
- University Education – min. Bachelor, Economics preferred
- 2-3 years Sales / Customer Service experience is preferred
- Excellent negotiation, communication and relationship management skills, persuasiveness
- Self-starting character with independent working style
- Accurate and precise working attitude, reliability
- Ability to work under pressure and to meet tight deadlines
- Language skills:
Hungarian language – fluent level
English language – advanced level spoken and written - Computer literacy: advanced level knowledge of MS Office (Outlook, Excel, Word, Power Point)
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