Order to Cash Representative [Polish] Budapest

Order to Cash Representative [Polish]
Budapest

Our prestigious multinational partner company is looking for a talented Polish Speaking Order to Cash Representative to their team in Budapest.

Why it is a good opportunity for you:

Value added processes, complex tasks

Attractive work environment

Good internal movement opportunities

Corporate key client portfolio

Home office opportunity

Job summary:

• Manage end-to-end Order to Cash activities with the overall goal of delivering O2C services, while ensuring customer satisfaction, quality and cost effectiveness.

• Secure the efficient operation flow by receiving and fulfilling internal and external requests.

• Deliver excellent customer service: ensuring all customer orders are delivered as requested on time, and invoices are paid by the due dates. • Contribute actively to process improvements & initiatives.

• Understands issues through proper root-cause analysis and provide appropriate solutions/alternatives within the time limits. Follow-up to ensure resolution.

• Create reports - when necessary from SAP/Power BI dashboards or Business Objects.

• Assist in external and internal audits, including preparation of supports and materials upon requests.

• Based on business requirements – O2C Representative can manage Order to Delivery, Invoice to Cash, or both activities within the O2C organization.

• Entering and monitoring customer orders in SAP

• Support customer master data set-up and change requests

• Manages cash collection activities to guarantee payments arrive on time

• Analyzes and sends out regular account statements to the customers

• Actively collaborate with customers, credit managers, cash applications, finance and other internal teams for issue resolutions in a timely manner.

Requirements:

• Fluency in English and Polish

• University or college degree

• Strong MS Office knowledge

• Previous experience, especially in particular area, preferred

• Experience with SAP /Power BI / Business Objects or Project Management would be a plus

• Great Communication & interpersonal skills

• Has a problem solving mindset

• Ability to learn quickly, and become expert in different system driven tasks and flows

• Proactive, open minded, result oriented

• Accurate, and able to deep dive into details

• Able to work independently, and as a member of a team