Polish speaking Collection Expert Budapest

Polish speaking Collection Expert
Budapest

We’re seeking a Cash Collection analyst to join our client's dynamic team and drive excellence in the financial operations. In this role, you’ll oversee collection processes, participate in process improvement and build expert knowledge of scope activities.

If you have experience in Customer Support and speak fluently in Polish and English this opportunity calling for you!

Main responsibilities:In this key role in the Polish Order to Cash team you will be responsible for:

Review AR ageing reports

Perform collection and dunning, determining escalations and follow-up actions

Manage dispute and claim processes, including qualifying

Contribute to business and customer collection strategy reviews

Preparing KPI reports on a weekly/monthly basis

Coach junior analysts while proactively anticipating operational issues

Participate in process improvement and automation initiatives

Required skills:

Fluent in Polish and advanced English

Experience in Customer Service / Order to Cash / Credit & Collection management

Strong attention to details

MS Excel and Microsoft Office

Communication skills for professional collaboration with internal and external clients

Advantages:

Hands-on experience with collections or receivables

Experience with SAP FI and other accounts receivable IT tools

Degree in accounting or finance

Experience in Pharma

What our partner can offer to you:

Hybrid working schedule

Annual bonus

Comprehensive benefits package

Opportunities for continuous learning and career advancement