Polish Speaking Customer Service Representative (full remote) Budapest

Polish Speaking Customer Service Representative (full remote)
Budapest

Our multinational client is looking for a new Polish Speaking Customer Service Representative colleague to further expand their team.

Our partner has a history of almost 40 years on the market overall and their presence in Hungary dates back to 2006. They are experts in the field of beauty care and different wellness solutions.

Their modern, newly renovated office is located in the 12th district, in an easily accessible location, but it is entirely possible to work fully remotely.

Main tasks:

Answering calls and chat messages from customers and distributors

Providing product and order information and resolving product and order problems

Tracking or modifying data in the system

Keeping in touch with other departments

Participating in trainings

Benefits:

Utility support – HUF 20, 000

A welcome package of the 8 or 9 most popular products

65% employee discount

In addition to basic leave, plus 4 days are provided

Discounts for other medical support (glasses)

Opportunity for advancement

Fitness room - discounted sports option

There is no turnover, the team is very stable

There is a supportive management team, they have also been with the company for a long time

There are no shifts, colleagues work in normal working hours (no weekend work either)

International home office opportunity - you can even work from abroad for 6 weeks a year

All the tools for remote work (even a monitor) are provided

Thorough, high-quality trainings

Great team-building events

Requirements:

University degree is a plus

Fluent English and Polish language skills (Hungarian is not a must)

Customer service experience is an advantage