Polish speaking Order To Cash Representative Budapest

Polish speaking Order To Cash Representative
Budapest

On behalf of our partner who is a global technology company, we are seeking a fresh grad/career starter to become the new O2C representative in their team. This company provides cutting-edge imaging solutions and technologies to businesses worldwide, with a strong focus on sustainability and reducing the environmental impact of their products. If you have an interest in finance and customer service and would like to use actively your Enlish and Polish langugage knowledge, do not hesitate to apply.

Main responsibilities:In this role, you will manage end-to-end Order-to-Cash (O2C) activities for your supported country:

Understand issues through proper root-cause analysis and provide appropriate solutions or alternatives within set time limits. Follow up to ensure resolution.

Continuously support system and process improvement initiatives and participate in related projects.

Create reports as necessary from SAP, Power BI dashboards, or Business Objects.

Assist in external and internal audits, including preparing supporting materials upon request.

Manage Order-to-Delivery (O2D) activities within the O2C organization.

Monitor customer orders in SAP and support customer master data setup and change requests.

Monitor, follow up, and communicate daily with customers and internal teams.

Handle backorder situations with diligence.

Build strong relationships with customers, sales, and supply chain teams.

Maximize customer satisfaction levels and ensure O2D KPI targets are met.

Manage Invoice-to-Cash (I2C) activities within the O2C organization.

Oversee cash collection activities to ensure timely payments.

Monitor, follow up, and communicate daily with customers and internal teams to support cash flow by maximizing cash receipts for the current month.

Analyze Accounts Receivable (AR) delinquency reports, identify root causes for outstanding items, and take action to achieve I2C KPIs.

Actively collaborate with customers, credit managers, cash application teams, finance, and other internal teams.

Required skills:

University or college degree

Fluent in English and Polish

Strong MS Office knowledge

Great Communication & interpersonal skills

Advantages:

Experience with SAP /Power BI / Business Objects or Project Management

Experience in customer service / order management / accounts payable / invoicing / cash collection

What our partner can offer to you:

Cafeteria with several elements to choose from

Multinational environment

Language courses

Interesting and challenging projects

Home office opportunity - 2 days per week