Premium Banking Customer Service Analyst (German and English speaking) @ JOB Kft
Our multinational client, a leading force in international banking, is seeking Premium Banking Customer Service Analysts with excellent German and English skills.
In this role, you will be responsible for the timely delivery of daily banking services to corporate clients across Europe. You’ll manage a client portfolio, providing high-quality service for current accounts and cash management queries.
- University degree;
- Very good German and English language skills in word and writing;
- High-level MS Office knowledge;
- Exceptional client relations expertise.
Our multinational client, a leading force in international banking, is seeking Premium Banking Customer Service Analysts with excellent German and English skills.
In this role, you will be responsible for the timely delivery of daily banking services to corporate clients across Europe. You’ll manage a client portfolio, providing high-quality service for current accounts and cash management queries.
, [Serve as the primary contact for corporate clients' daily banking needs;, Manage client portfolios for Cash Management, proactively offering solutions;, Ensure operational efficiency by effectively handling client queries;, Oversee incident resolution, analyze feedback, and manage complaints;, Maintain a proactive relationship with clients and internal teams;, Report issues and successes to management and update internal tools;, Contribute to Cash Management transformation and support model implementation;, Share knowledge and skills within the team and beyond;, Provide basic technical support for e-banking and Cash Management products;, Encourage clients to use "Selfcare" features as part of digitalization efforts. ] Requirements: German language knowledge, MS Office Suite Additionally: Private healthcare, In-house trainings, Modern office.A friss munkaajánlatra Ön elsőként jelentkezhet!
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