Roadside Assistance Operator (German speaking) Budapest

Roadside Assistance Operator (German speaking)
Budapest
Budapest, Hungary

Cégleírás / Organisation/Department

Our client is the largest independent mobility provider in the commercial vehicle sector in Europe. Headquartered in Salzburg, the company offers roadside assistance and mobility services.

If you are passionate about customer service, fluent in Hungarian, German, and English, and eager to join a dynamic team in the heart of Europe's leading mobility provider, we encourage you to apply.

Pozíció leírása / Job description

• Responding to customer requests 

• Engaging with customers primarily via phone, and occasionally through chat or email.

• Assisting clients on various issues such as insurance, accidents, and problems arising while driving.  

• Taking actions and communicating with foreign authorities 

• Providing assistance and support tasks related to the company’s services.

Elvárások / Requirements

• Fluency (C2) in German.

• Willingness to work in shifts (night, weekdays, and weekends) with a flexible and customizable shift schedule.

• Customer service experience is preferred, but not required

Amit kínálunk / Offer

• Competitive salary package

• Extra pay after public holidays

• Cafeteria benefits after the probation period

• Flexibility in home office arrangements

• Enthusiastic team and supportive supervisors