Sales Operations Specialist Budapest

Sales Operations Specialist
Budapest
Budapest, HU

Who are we?

Three international schools that shake up the stagnant waters of online education with their courses.

Laba takes business education to the next level, robot_dreams offers courses on business development, data science, and machine learning to prepare students for the challenges of future workplaces. Meanwhile, at SKVOT students can learn from professionals in the creative industries.

Professionals from market-leading companies such as Google, Vodafone, or Pepsi study with us — and the list goes on. We started 9 years ago, and today we are at the forefront of online education in Europe: during this time, we have organized over 470 successful courses, with more than 100, 000 students enrolling worldwide.

We have built a strong team and become a Laba, recognized by Forbes and Harvard Business Review. Our goal is to continuously expand: launch projects in more than 10 countries and become a unicorn company in the Edtech field. To keep winning, we need a team of the best. For the Laba Group team in Hungary, we are seeking a Sales Operations Specialist. This role involves managing the daily operations of the Sales Department and ensuring everything runs smoothly. , What tasks are waiting for you?

• Task management: Oversee lead distribution, prioritize daily calls, and manage deals.
• CRM and Systems: Maintain and update CRM, other systems, and telephony systems, addressing technical issues and ensuring accurate data.
• Performance Oversight: Track KPIs, provide feedback, compile reports, and calculate salaries.
• Training and Onboarding: Support employee onboarding by conducting training sessions on using CRM and payment systems.
• Administrative Tasks: Manage schedules, payment reconciliations, access control, and course reminders.
• Quality Control: Monitor call recordings, check lead quality, and ensure compliance with processes.
• Operational Support: Assist with contracts, handle database updates, and maintain key operational spreadsheets.

• 2+ years of experience in sales, preferably in sales operations or support.
• Fluency in Hungarian and upper-intermediate English skills (B2 level).
• Strong analytical skills and proficiency in Excel.
• Excellent written and verbal communication abilities.
• Attention to detail, responsibility, and adherence to deadlines.
• Proactive mindset with a solid understanding of sales processes.

• Creative freedom. We support unconventional results and out-of-the-box approaches. Share your ideas, and together we'll figure out how to bring them to life.
• Self-development. After the probation period, you get free access to all Laba Group courses. We support all forms of growth if it helps you achieve our shared goals.
• Community. Become part of an international team that shapes education on a global level.
• Comfort. A pet-friendly office in the green zone of Óbuda, where inspiration flows naturally.
• Home-office. Hybrid work options tailored to your needs.
• Flexibility. Flexible, yet full-time hours because for us, results are what matters.
• Vacation. +3 extra days of paid leave beyond the legally mandated allowance, ensuring you can fully recharge.