Senior Collections Analyst (Polish speaking) Budapest

Senior Collections Analyst (Polish speaking)
Budapest
Budapest, HU

Partner with a leading global healthcare company focused on advancing science to improve lives as a Polish speaking Collections Analyst. In this role, you'll manage customer requests and disputes, ensuring accurate case registration and classification, while contributing to impactful global healthcare initiatives. Senior Collections Analyst (Polish speaking) Main Responsibilities: Deliver collections management services to SBOReview AR ageing reportsPerform collection and dunning from the related system, determining appropriate escalations and follow-up actions as per the defined processManage dispute and claim processes, including qualifying, creating disputes identified by Ci2C, and resolving disputes under Ci2C responsibilityContribute to business and customer collection strategy reviews, preparing KPI reports on a weekly/monthly basisBuild expert knowledge of scope activities, local entity knowledge, and serve as a super-user; coach junior analysts while proactively anticipating operational issuesParticipate in process improvement and automation initiatives, identifying opportunities to eliminate redundant tasks and ensure smooth transitions Background & Experience: Graduate degree in accounting or finance (advantageous)Experience in Customer Service, Order to Cash, Credit & Collection managementHands-on experience with collections or receivablesAbility to interact professionally with internal and external clients; team player with good communication skillsStrong attention to detail, accuracy, and expertise in MS Excel and Microsoft OfficeFluent in PolishFluent in English What we offer: An international work environment, in which you can develop your talent and realize ideas and innovations within a competent teamAn attractive, market-oriented salary and cafeteria benefitsFlexible home office policy, with a possibility to work up to 60% of time from home / where you can easily schedule your office daysWork from an "Office of the Year 2023" award winnerCollective life and accident insuranceYearly medical check-upAn individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeksYour own career path within SanofiYour professional and personal development will be supported purposefullyJoin a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)