Serbian speaking First Line Analyst
Responding to support queries through phone, email, and tools
Ensuring daily communication with users across Europe
Addressing IT issues faced by our partners during office operations
Documenting and logging calls in the ticketing system
Escalating unresolved issues to the appropriate teams
Enhancing customer satisfaction levels Elvárások / Requirements
Business English and fluent Serbian; additional European languages are a plus
Strong problem-solving skills
Familiar with Windows (7, 8, 10) and MS Office
Logical thinker
Excellent communication
Multitasking abilities
Team player with a customer-focused mindset Amit nyújtunk / Benefits
Improve your language skills
Participate in training programs
Enjoy professional and personal development
Work in a fun, diverse environment
Flexible hours and a stable workplace
Medicover health care
Cafeteria benefits
- Részletes információk az állásajánlatról
Vállalat: Trenkwalder Kft Hely: Budapest Munkaviszony: Teljes munkaidős Hozzáadva: 4. 4. 2025
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