Support Coordinator - German speaking Budapest

Support Coordinator - German speaking
Budapest

Collect data using appropriate business systems and tools

Offer guidance and assistance to clients to effectively address their inquiries

Comprehend the specifics and urgency of resource needs, determine customer requirements, and schedule accordingly

Deliver excellent customer service to ensure information requests are fulfilled, preventing escalations

Coordinate services and allocate resources to partners to meet service level agreements (SLAs)

Manage your workload to ensure deadlines and client expectations are met Elvárások / Requirements

Good knowledge of MS Office tools

Fluency in German and in English

Excellent organisational skills

Ability to deliver exceptional customer service

Strong administrative skills.

Capable of maintaining data accuracy, generating reports, and processing information efficiently

Exhibit outstanding interpersonal, literacy, and numeracy skills, with the ability to establish relationships at all organizational levels

Advantage

Any experience with ticketing tool Amit nyújtunk / Benefits

Trainings

Language courses

Home Office

Medicover private health care package

Cafeteria