System Support Specialist
Válasz a hirdetésreOur partner has more than 40 years of experience in research and development in the field of lottery systems. They are a worldwide leading supplier of lottery products, with more than 170 employees in Budapest, and currently serving more than 400 customers on six continents. System Support SpecialistTasks In this position your main tasks will be the following: Keep running applications for lottery companiesMonitoring lottery system components and eventsFulfill service requests for the customersExecute recurring daily operational tasksTroubleshooting application problems and outages according to documentationHandle, register and follow up incoming request/incidentsConstant communication and support to involved resolver units and partnersReportingParticipate in calls in case of outagePreparing/making presentations for clients and introducing/teaching system functions to colleagues through internal training, if requiredRequirements be able to provide professional high quality support to customers in 24/7 shifts (3x8 hours) be able to use your excellent English on a daily basis have adequate communication skills, solution focused mind and strong team spirit have experience in working with ITSM ticketing systems , and in IT operations be familiar with ITIL processes have IT attitude, willingness to learn new systems be open to continuously extend your professional skills be stress resistant, team player have knowledge of Unix/Linux operating systems b asic networking backgrounds (TCP/IP) b asic database (SQL) knowledge s cripting skills (Perl, PHP, Bash, Python or anything similar) s everal years of relevant experience in IT application operation B achelor's degree is an advantage Offers Competitive payment package ( 13. and 14. months salaries) Cafeteria and Health insurance Mentoring Program, Trainings Downtown office , in the heart of Budapest, at the foot of Buda castle (easily accessible by public transport) Indoor bike and motorcycle storage Team buildings Excellent working atmosphere, recreation room: table soccer, darts, office (chair) massage and sauna Open company culture Economically stable and growing enterprise WorkplaceBudapest
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