Technical Account Manager @ Pannonjob Kft. Budapest

Technical Account Manager @ Pannonjob Kft.
Budapest
Budapest, Budapest, HU

We are looking for an employee for our market-leading telecommunications partner company in the following position: Technical Account Manager

• University degree
• Very good English skills
• Knowledge of cloud services
• Project management methodologies (PMP, prince2, agile-scrum and waterfall)
• SDLC, Devops, CICD, QA and other development methodologies
• 5 years of O&M, delivery, or development experience in the IT/CT industry
• 2 years of experience in public cloud O&M or VIP customer service
• 1 year experience in product requirement analysis, requirement management, and product development

We are looking for an employee for our market-leading telecommunications partner company in the following position: Technical Account Manager

, [Managing key account clients E2E activities after sales, providing key service activities, including on-boarding, migration projects, training, updates and upgrades, issues tackling follow up, etc. , Complete the required actions of the key accounts, including but not limited to customer service report, customer visit, customer resource usage analysis, and optimization suggestions, Provide key service go-live assurance, service migration support, and customer enablement, Follow project management, from initiation to execution and implementation, Manage the issues and requirements raised by key accounts, frontline personnel, and service managers of cloud, Regularly collect, identify, and review key requirements, ensure implementation, Cooperate with related departments] Requirements: Additionally: International projects, Private healthcare, Free coffee, Mobile phone, Modern office, In-house trainings.