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Technical Project Lead
Válasz a hirdetésreEclipse Automation Hungary Kft. continues to operate as part of the well-known Accenture Group.
Accenture is a global IT services company and a leader in digitalization, cloud technologies and security, combining unique experience and specialised capabilities across more than 40 industries to provide strategic and consulting, interactive, technology and operational services - all supported by the world's largest network of technology and intelligent operations centres. With 710, 000 employees in 120 countries around the world, Accenture inspires change to create real value and success for clients, employees, stakeholders, partners and communities.
Technical:
- Prepare, detailed technical proposals for all customer related service work, including quotations for systems sales, service support, spare parts, training, equipment retrofits and system relocations
- Invoicing service work, including spare parts orders, system projects, service visits, and service support
- Travel to client locations to assess customer issues and collect proper data and important information for the preparation of completing proposals /quotations
- Follow up with customers regarding service issues and warranty claims
- Efficiently utilize modes of communication and understand customer expectation with respect to communication via email, cell phone, in-person response etc.
- Effectively manage customer expectation, understanding their business needs while determining potential opportunities for further relationship growth and partnership with Eclipse
- Schedule and allocate resources to ensure that service jobs are properly staffed
- Proficient in MS office, word and excel
Project Execution:
- Excellent time management and organization skills are required
- Requires professional written and verbal communication and interpersonal skills.
- Must self-motivated, process-minded individual, who is resourceful and reliable
- Courteous and able to remain composed under pressure and strict timelines
- Handle customer service inquiries and service related issues in a timely manner
- Compete other duties and projects as assigned
- Must be self-motivated and lead by example with a positive attitude and outlook
- Ensure business activities are performed with the highest ethical standards and in compliance with the Eclipse Automation Inc. Conduct Code
- Adhere to the Eclipse Project Operating Policy
- Maintain a good corporate Citizen role in support of Eclipse Corporate Vision
- Adhere to all Health and Safety rules and procedures
- Foster the development of a culture reflective of the core values of the business
- Adhere to all ISO rules and procedures
- Maintain company confidentiality
- Has successfully completed either a University Degree or College Diploma in Mechanical/Electrical or Engineering/Robotics Automation Technology or have a Certificate of Qualification for a Machine Tool Builder and Integrator or relative experience
- 5+ years’ experience in the custom automation industry
- Experience in Project Management an asset
- Prior customer service within an automation environment an asset
- Ability to cost manufacturing components an asset
- Knowledge of accounting principles and sound business practices.
- Work requires professional written and verbal communication and interpersonal skills.
- Competitive salary package + cafeteria
- Inspiring challenges in an international environment
- Possibility to develop existing and new skills
- Exciting and challenging projects
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