Technical support (ESPC - Spare part business)
Carrier Commercial Refrigeration, a global leader in high-technology heating, air-conditioning, and refrigeration solutions, is dedicated to providing sustainable and innovative solutions. With a strong commitment to environmental stewardship, we aim to improve the quality of life worldwide. Join our team and be a part of our mission to create comfortable and efficient environments. ,
- Customer support on technical requests/questions->Solve incoming parts identification tickets and technical questions regarding spare parts
- Customer support for cabinet refurbishment->Solve incoming rebuilding tickets
- Definition of KITs and assembly groups
- Cooperate with R&D departments in case of replacement or further clarification
- Reading 2D drawings
- Seek opportunities for process, workplace and quality improvement
- Cooperation on actual projects, business needs
- Respect EHS rules
- Respect company ethic rules
- Technical background/experience
- Capable to read 2D drawings
- Ability to work in international team->Enhanced knowledge of English language
- Open personality and ready to learn
- Problem solving skills
- Customer focused
- Mechanical engineer degree
- Refrigeration segment experience
- Experience in SAP environment
- Czech language
- Worked already with Solid Edge
- Competitive Salary: Attractive compensation package commensurate with experience;
- Work Environment: Dynamic and inclusive work culture with a focus on innovation and collaboration;
- Professional Growth: Opportunities for continuous learning and career advancement within a global company;
- Benefits: Comprehensive benefits package.
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