Technical Support Specialist Budapest

Technical Support Specialist
Budapest
Budapest, Budapest

Your new company 

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation

Your new role 

• You will be responsible for the execution of Data Agent installation on a distributed control system (Omnivise T3000) unit to enable the implementation of I&C Monitors and Advisors (ICMA) services. The company has developed a remote platform for monitoring and analyzing the operating status of power plants. Underlying this platform is the collection and upload of plant data to an AWS cloud which is performed automatically on a daily basis via Data Agents installed on the customer architecture.  
• You will be responsible for the execution of Tailored Patch Information (TPI) reports on Omnivise T3000 units. The company provides its customers with reports in order to show the current status of the software installed on the components of an Omnivise T3000 architecture and suggest tailored corrective measures. Corrective measures consist of the installation of application, system and security patches.
• You will be ultimately responsible for the remote I&C data acquisition for a growing fleet of over 400 power plants.
• You will be the first point of contact for ICMA services for our customers on a global scale.
• You will enable the implementation of remote services within the portfolio.
• You will help make energy systems up to date, less vulnerable and more reliable.

What you'll need to succeed 

• Solid technical skills in IT system administration, network topology & scripting.  
• Interest in working in the field of power plant computer architectures, consisting of servers, clients and network devices such as firewalls, routers, switches, etc.  
• Solution-oriented mindset.
• Strong communication, collaboration, active listening, and problem-solving skills.
• Enthusiasm and proactive attitude.
• Ability to relate to customers worldwide, with intercultural sensitivity and flexibility in understanding and meeting their demands.
• Being a team player: ability to work in synergy with colleagues to ensure responsive service implementation and high-quality standards.
• Willingness to travel to abroad, e. g. , to Germany for training.
• Willingness to work outside office hours when required.
• Confident level of English and German

What you'll get in return 

• Competitive salary based on your professional background
• Competitive benefits: annual gross cafeteria allowance of HUF 504, 000, yearly bonus, loyalty bonus, social benefits, term life insurance, commuting subsidies, daily allowance for travelling periods in case travelling is needed 
• Private health insurance
• Work in a cohesive, friendly community - families work here too
• Modern and international environment
• Flexible working hours for work-life balance
• 2 home office days per week
• Regular corporate events supporting your health and wellbeing: free health weeks in spring and autumn, community activities, team buildings, family events, and social initiatives
• Continuous trainings to improve your professional knowledge and skills
• You can take a diversified career path with job security of a leading global company
• Collaborations across functions, business and regions will develop your skills and expand your network of contacts too
• e-bike rental subsidy
• Employee referral bonus
• Employee discounts on purchases and services

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.