Tengeri szállítmányozási munkatárs Vecsés

Tengeri szállítmányozási munkatárs
Vecsés
Vecsés, Pest County, HU

C. H. Robinson, one of the world's largest logistics platforms, is looking for our next shipping agent. As a shipping agent – you will be your customers' primary point of contact, responsible for managing and operating the lifecycle of global shipments.

A successful transport agent - find quick solutions to shipping and documentation problems. You will work very hands-on with your customers, working closely with them from the very beginning of the shipping process. We offer a dynamic, industry-leading training program that sparks your understanding of C. H. Robinson and our systems and processes. From this experience, you will be ready to be part of a high-performing team. Our successful global shipping agents – oceans – continue their careers at C. H. Robinson in operations, sales, or account management.

If all this sounds good, let's talk more about what you're going to be working on. ,

• Processes and documentation related to international shipping, from the issuance of the order to the delivery of the shipment.
• Apply industry knowledge and critical thinking to adapt processes and develop solutions to internal and external challenges.
• Coordinates shipment-related tasks to meet all customer SOP requirements: booking approvals, processing advance alerts, completing shipments, ensuring proper billing, etc.

• Collaborates with our international team members and third-party agents to ensure efficiency, excellent customer service, and creative problem solving.
• Building great relationships with customers, responding in a timely manner, and tracking the resolution of issues.
• Provide reporting and documentation support to internal and external customers.
• Participation in customer business reviews.
• Apply industry knowledge and critical thinking to adapt processes and create solutions to internal and external challenges.

• +2 years of professional experience in sea and/or road transport.
• Communicative English proficiency
• Excellent communication, prioritization and multitasking skills.
• Proven strong customer service skills, customer engagement and customer focus.
• Excellent follow-up with customers and network
• Critical thinking, flexibility and problem-solving skills to constantly changing tasks and adapt to customer needs.
• High attention to detail
• Ability to work in a fast-paced and time-bound environment.
• Familiar with Microsoft Office

• Real opportunities to develop your talent in a rapidly changing, global organization
• A fun, open and inclusive workplace that encourages innovative thinking
• Opportunity to improve language skills in our multilingual offices
• Professional development and advancement opportunities
• Opportunities for professional development with access to training platforms such as Percipio and GoFluent
• Comprehensive benefits: competitive pay and performance-based bonuses, life insurance, health plan, cafeteria plan, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment