Trainee change management (REF4146R) Debrecen

Trainee change management (REF4146R)
Debrecen
Hajdú-Bihar megye, Debrecen

Description

Validate the incoming change requests (e. g. infrastructure, network in IT service operations)

Working in various ticketing systems (SNOW etc. )

Monitoring Functional Mailboxes and processing incoming e-mails

Cooperation with the Change Managements, Technical support units and other stakeholders during the whole change lifecycle

Facilitate meetings with resolution team and customer

Responsible for successful planning, execution, and completion of changes

Monitoring the processes and make improvement suggestions

Taking part of internal and customer projects Qualifications

Active (or passive under 25) full-time student status

Commitment to at least 20 hours of work per week

German (B2) and English (B2) language knowledge

Good communication and problem solving skills

Ability to work in team

Logical way of thinking

Certification of good conduct

Knowledge of Service now is an advantage

Additional Information

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.